Yes. For best results and to avoid any interference from makeup or skincare with light absorption, use the mask on a clean, dry face. Avoid using products with photosensitive ingredients beforehand.

We recommend 3 to 5 sessions per week, for 10 minutes each, depending on your skin goals. Results are most visible after 4 to 6 weeks of consistent use.

Yes, the Lumnae mask is made from food-grade silicone and is gentle on sensitive skin. If you have a skin condition or sensitivity to light, we recommend consulting a dermatologist before use.

Yes — our LED mask uses clinically proven wavelengths (red, blue, yellow, and near-infrared) and high-output LED chips to target concerns like acne, wrinkles, pigmentation, and dullness. It’s backed by medical studies and trusted by professionals.

Each of the 6 smart skincare modes targets specific needs — from anti-acne to anti-aging to daily glow. The user manual inside your box provides a full guide. You can also refer to our blog for personalized tips.

We offer insured delivery to the UAE, Saudi Arabia, Oman, Kuwait, Bahrain, Lebanon, Jordan, and Iraq.

• UAE: 1–2 business days
• Other regions: 3–5 business days
• Out of stock items: Up to 15 days

Delivery is free, and you’ll receive a confirmation email once your order is dispatched.

Please note:

• Shipping options depend on your location — you’ll see what’s available at checkout.

• We may decline delivery to unsafe or remote areas (you’ll be notified if applicable).

• To avoid re-delivery fees, please ensure someone is available to accept the package on the confirmed delivery date.